The team at Step Forward continue to offer services Monday – Friday in person or via telephone and video calls. The best ways to contact us are by emailing us on info@step-forward.org or calling us on 0207 739 3082 or 07961 201234 and leaving a message for the team with your name and contact information and we will get back to you.
If you are struggling with your mental health and wellbeing and feel that you need urgent help then you can call 111 and Select Option 2 .
If you have a medical emergency then please call 999 of day or night. If it isn’t urgent then you can use the 111 helpline or look online Get help for your symptoms - NHS 111 for health advice and guidance.
Our waiting list for counselling services is currently full. To help manage future waiting times, our waiting list is closed from Friday 10th October and will re-open to new referrals for counselling in January 2026. Please note that we are still accepting new referrals for Cognitive Behavioural Therapy (CBT) and Personal Development.
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