An embodiment of our ethos, Jennifer is a champion of equality, actively challenges discrimination, and is committed to ensuring every section of the community has access to support services that respond to their needs.
In 2017, Jennifer received a Civic Award for “improved quality of life for local people by providing services, beyond what they are paid to do”.
“I’ve lived in Tower Hamlets for 40 years. When I came across Step Forward I was so impressed. It’s a lovely building to visit, it’s very friendly, it’s clearly very efficient, it’s very clean, it’s not bureaucratic. It’s about contacting people on their level, and I’m full of admiration – I feel I ought to be working here 12 hours a day. But I can’t do that, so instead, I give them my support.”
